Can I cancel or modify my order?

If you wish to cancel or modify your order, please send an email to info[@]mint-apparel.com as soon as possible. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee that the purchase can be cancelled or modified.
If you have received your order and need to return it, please refer to the return instructions here. Once we receive your returned item, we will process a refund for that item.
In order to make an exchange, you must place a new order for your preferred size, color, or item. You can either do so by visiting our website and repeating the original order process, or by contacting a Mint online personal shopper via email at info[@]mint-apparel.com.

 

What are the benefits of an online Mint account?

Creating a Mint account allows you to:
  • Store shipping and billing addresses to expedite your checkout
  • Save the contents of your shopping bag for later
  • Avail discounts

 

Can I check my order status?

If you have an Mint online account, you can log in to your account to view your order history. To look up your order status without logging in, click here.

 

How do I know my size?

Please visit our size chart from the link on the product pages for sizing information.

 

What should I do if an item I want is unavailable?

For inquiries on items that are unavailable online, please contact us at 021-3-4328883 or via email at info[@]mint-apparel.com.

 

Which payment methods do you accept?

Mint accepts the following forms of payment for online purchases:
  • Cash on Delivery

 

How can I track the shipment of my package?

Once your order has been processed, you will receive a confirmation email with tracking information. You can track the progress of your shipment by using the order number provided in your confirmation email.

 

What is the shipping fee?

There is no shipping fee.

When can I expect the delivery of my order?

Our standard shipping time is 2 working days, which includes order processing and shipment time. If your order is stock, it will ship within two business days from the date of your order.

 

Contact Us

For any inquiries related to products or online orders please contact us at 021-3- 4328883 or via email at info[@]mint-apparel.com.
*Please note we are available Monday-Friday from 9AM-5PM(PST) and Saturday 9AM-3PM(PST), excluding holidays. We are closed on Sundays.